TERMS OF USE – INITEOUT
Update date: March 27, 2026
These Terms comply with Israeli law, EU GDPR regulations, and US CCPA/FTC regulations, as of February 24, 2026.
1. General
Welcome to InSiteOut (the “Website”), operated by ‘Reut Rachel – InSiteOut‘ (“Site Owner” / “Company”), providing technological consulting, software development, web development, app development, bot development, AI & automation, social development, hosting & maintenance, and supplementary services under the InSiteOut brand.
By accessing or using the Website and its services, you agree to be bound by these Terms of Use (“Terms”) and the Privacy Policy. If you do not agree, please refrain from using the Website.
The Site Owner reserves the right to update these Terms at any time. Material changes will be published on the Website. Continued use after publication constitutes acceptance of the updated Terms.
2. Definitions
“Website” – the website insiteout.net and any additional digital assets operated under the InSiteOut brand.
“Services” – all services offered by InSiteOut: technological consulting, software development, web development, app development, bot development, AI & automation development, social development, hosting & maintenance, and supplementary services.
“User” – any individual or legal entity accessing the Website or using the Services.
“Client” – a User who has entered into an agreement with the Company for the purchase of a Service.
“Business Days” – Sunday through Saturday, excluding Israeli public holidays.
3. User Obligations and Declarations
Without derogating from any other declaration or obligation of the User elsewhere in these Terms, the User declares, confirms, and undertakes toward the Site Owner that:
- The User is legally authorized to enter into this agreement in accordance with applicable law.
- The User will use the Website’s services for lawful purposes only.
- All identifying details provided, including payment information, will be accurate, complete, and not misleading.
- Providing personal details constitutes explicit consent to be included in the Site Owner’s database.
- The Site Owner will not be liable for any direct or indirect damages to the User or third parties resulting from use of the Services or reliance on the Website’s content.
- The User agrees that the Site Owner may share User details with third parties when required by law or in response to legal action against the Site Owner due to the User’s actions or omissions.
- The User will not copy or replicate the Website or its content.
- The User releases the Site Owner from all liability related to Website content and the use thereof.
- The User will not use the Services in a manner that infringes third-party rights (including privacy and intellectual property rights) or violates applicable law.
The Site Owner reserves the right to deny or terminate access to the Website, in whole or in part, immediately upon misuse or breach of these Terms, without derogating from any rights available by law or agreement. The Site Owner has sole, final, and absolute discretion to determine what constitutes “misuse” and when a breach has occurred.
4. Services Offered
InSiteOut provides professional technology services, including:
- Technological Consulting – needs assessment, digitalization support, and technology strategy.
- Software Development – custom software solutions tailored to businesses.
- Web Development – professional, mobile-responsive websites.
- App Development – mobile and web applications for various platforms.
- Bot Development – bots for customer service, automation, and marketing.
- AI & Automation – integrating artificial intelligence and automation into business processes.
- Social Development – growing and managing social media presence.
- Hosting & Maintenance – server management, ongoing updates, and technical support.
- Supplementary Services – content, SEO, and digital marketing consulting.
The scope, timeline, and pricing of each service will be agreed upon in writing before commencement.
5. Engagement Process
5.1 Technological Consultation Meeting
Prior to commencing any work or issuing a proposal, an initial technological consultation meeting (“Consultation Meeting”) takes place online via Microsoft Teams.
The Consultation Meeting fee is $1,000 USD (taxes included), paid in advance via PayPal, subject to PayPal’s Terms of Service.
Meetings can be scheduled via dedicated booking pages on the Website — a separate page per service category. For example:
Book a Technological Consultation
Full details on scheduling, availability, and process are provided on the relevant booking pages.
5.2 After the Consultation Meeting
Within 24 hours of the Consultation Meeting, the Client receives:
- A meeting summary.
- Separate price proposals per service type — including detailed scope, pricing, payment terms, and product-specific cancellation policy.
- A combined work plan — covering detailed work stages for all products, a monthly breakdown, consolidated payment terms, and a combined cancellation policy.
All documents must be signed and approved in writing. Following approval, a separate work agreement will be issued per product type (development agreement; coaching/consulting agreement). Hosting & maintenance services after the warranty period are covered under a separate agreement.
6. Payments & Pricing
Consultation Meeting fees are quoted in USD ($). Development, consulting, and other service fees are quoted in New Israeli Shekels (₪) and do not include VAT, which will be added as required by law.
Website payments (including the Consultation Meeting) are processed via PayPal, subject to PayPal’s Terms of Service. The Company does not store payment details. Project and recurring service payments are made via bank transfer, unless otherwise agreed.
Payment terms per project are detailed in the relevant proposal and work agreement. An advance payment may be required before work commences.
From the second payment onward, billing date is the 8th of the relevant month.
Failure to settle a payment at any stage will result in interest accrual and referral to legal proceedings without prior notice.
A tax invoice/receipt will be issued for each payment to the Client’s registered email.
7. Cancellation & Refund Policy
7.1 Technological Consultation Meeting
- Cancellation more than 7 days before the meeting – full refund (100%).
- Cancellation 2–7 days before the meeting – 50% refund.
- Cancellation less than 2 days before the meeting or no-show – no refund.
Cancellations must be submitted in writing (email), including a reason. The cancellation date is determined by the timestamp of the initial cancellation request. Refund approval is subject to the Company’s discretion.
7.2 Development Services (Websites, Apps, Bots, AI, Software)
It is hereby agreed that if the Client chooses to terminate the engagement and/or fails to make payment for any reason, the Client will be charged the full contract value as if all products were fully utilized, and no payment already made to the Company will be refunded.
7.3 Coaching & Consulting Services
The engagement may be terminated with 1 (one) calendar month’s written notice. Termination takes effect at the end of the calendar month following the month in which notice is received.
7.4 Hosting & Maintenance Services
The engagement may be terminated with 1 (one) calendar month’s written notice. Termination takes effect at the end of the current billing month.
7.5 Supplementary Services (not classified as Coaching or Development)
It is hereby agreed that if the Client chooses to terminate the engagement and/or fails to make payment for any reason, the Client will be charged the full contract value as if all products were fully utilized, and no payment already made to the Company will be refunded.
8. Intellectual Property
8.1 Company IP — Website & InSiteOut Brand
Users may not use Website content in any manner that infringes third-party rights or violates applicable law. Copying, redistributing, retransmitting, or publishing content without the Site Owner’s prior written consent is prohibited.
All intellectual property rights — including copyrights, designs, methods, and trade secrets — in the Website content and the InSiteOut brand are the exclusive property of the Site Owner. These rights cover the Website design and all aspects of its operation.
Without the Site Owner’s prior written consent, no User may: (a) reproduce, distribute, sell, market, or translate any Website content including trademarks, images, audio/video, or text; (b) copy, use, or allow others to use Website content on other platforms; (c) create collections or databases using Website content; (d) display Website content within a frame (iFrame), visible or hidden; (e) display Website content in any manner that alters its design or omits any elements, particularly commercial content.
The Site Owner may take any action regarding the Website, including selling it, selling advertising space, or placing sponsored links.
8.2 Client Project IP
Intellectual property of a completed and fully-paid development project belongs to the Client, as specified in the relevant agreement.
Development files (code, libraries, infrastructure) hosted on Company servers and connected to Company operational systems (server, security, domain management, etc.) — their operational ownership rests with the Company for operational purposes. The Company may not use Client code commercially, but may retain an internal copy after the engagement ends for maintenance, support, and warranty purposes.
Generic code components, libraries, and infrastructure written by InSiteOut for general use (before or during the project) remain the property of InSiteOut. The Client receives a usage license limited to the specific project.
8.3 Development Credit
A branded credit line with the Company’s logo and colors, linking to the Company’s website, will appear at the bottom of every system developed for a Client. As long as no entirely new system has been built from scratch to replace it, the Client, site owner, or any party acting on their behalf may not remove, replace, or conceal the Company credit/logo from any page on which it appears.
8.4 Portfolio & Marketing Authorization
Upon completion of a development project, the Client grants the Company permission to: (a) record the browsing and usage experience of the system for commercial use, portfolio display, and Company promotion; (b) display the Client’s logo as part of the Company’s client roster for promotional purposes.
9. Warranty & Limitation of Liability
Development Products: The Company provides a warranty covering proper development and adherence to requirements agreed upon during the scoping meeting and documented in the proposal and agreement — for a period of 3 months from the date the system goes live (“Basic Warranty Period”). The warranty period may be extended at additional cost as part of hosting and maintenance services.
InSiteOut does not guarantee specific outcomes (e.g., SEO rankings, leads, revenue) outside its direct control.
InSiteOut shall not be liable for indirect, consequential, or lost revenue damages, unless caused by willful misconduct.
InSiteOut‘s maximum liability shall not exceed the amount paid for the specific service in question over the preceding 12 months.
InSiteOut is not responsible for failures caused by third parties (hosting providers, social networks, external APIs, algorithm changes, PayPal, etc.).
Any goodwill assistance provided by InSiteOut to resolve an issue shall not be construed as an admission of liability.
10. Privacy & Data Security
Use of personal data collected via the Website is governed by InSiteOut‘s Privacy Policy, including cookie policy, published at:
InSiteOut complies with: the Israeli Privacy Protection Law (1981) and Privacy Protection Regulations (Data Security) 2017; EU GDPR; and US CCPA/FTC regulations — as of February 24, 2026.
By providing personal information, the User consents to its storage in InSiteOut‘s database for service delivery, direct marketing (subject to consent), and service improvement.
11. External Links
The Website may include links to external websites. InSiteOut is not responsible for the content, privacy policies, or data security practices of such sites, and does not endorse them. The presence of a link does not imply that the linked site is trustworthy, complete, or current.
12. Changes to Services & Website
InSiteOut may modify, add, or discontinue services at any time. Active clients subscribed to an affected service will receive reasonable advance written notice.
13. Dispute Resolution
The parties will endeavor to resolve any dispute amicably. If no resolution is reached, the parties shall pursue mediation before initiating legal proceedings.
These Terms are governed exclusively by the laws of the State of Israel. The competent courts of the Tel Aviv-Jaffa district shall have exclusive local jurisdiction.
The User agrees that any claim against the Site Owner must be filed within 12 months of the cause of action arising, pursuant to Section 19 of the Limitation of Actions Law, 5718-1958.
14. Contact
For any questions, requests, or clarifications, please contact:
Reut Rachel – InSiteOut
Email: office@insiteout.net
Website: www.insiteout.net
Tel: +972-3-6393033
WhatsApp: +972-3-6393033
